CentricAi UK

Make last-mile delivery predictable and trustworthy—so customers feel in control, and ops teams stop firefighting dispatch all day.

Last-mile dispatch is still manual, reactive, and messy: ETAs are unreliable, so customers chase updates and lose trust. Dispatchers spend the day triaging exceptions instead of scaling operations. Couriers get mismatched jobs → late pickups, failed drops, wasted miles, and churn. The result: missed SLAs, margin leakage, and customer churn—even when the team is working hard.

CentricAi is a practical dispatch platform built from real ops pain: Smart job assignment based on proximity, capacity, SLA priority, and predicted pickup/drop ETAs Accurate, continuously updated ETAs using live location + routing signals Proactive customer updates (no more “where’s my driver?” chaos) Driver web app + proof-of-delivery (photos, signatures, timestamps, location) Ops visibility (exceptions, performance, and what’s about to go wrong—before it does)